Radio Field Service Engineer vacancy in Heathrow (100DM)
Location: | Heathrow |
Region: | London and South East |
Salary: | Up to £33k DOE |
Vacancy type: | Permanent |
Sectors: | IT/Telecoms |
Placed by: | Ex-Mil Recruitment |
The ideal candidate would be those coming from a comms background and have also experience with vehicle installations.
Your main duties will include:
Remedial Maintenance
Minor Works
Preventative Maintenance
Vehicle Installations
Radio signal strength coverage testing
Assisting in Project delivery
The technology scope is predominantly Radio based but also split between fibre and cellular based equipment with additional service scope including; Unified Comms, Network, Wireless
and M2M related technologies that; form part of shared platforms or dedicated solutions for customers. This role will work closely with other Operational functions to ensure that multi-technology
solutions are delivered and supported seamlessly for our customers.
Key Responsibilities:
Work as part of a team covering all incident tickets raised
Ensure that the overall performance of Service meets: customer service level requirements & service performance targets
To assist in the delivery of Engineering projects where required and complete in agreed timescales and to industry standards
Maintaining customer satisfaction as per set targets and objectives
Ensure all requested project activity is documented as per requirements
Ensure all service tickets raised on the ticketing system are attended to and completed in a timely manner against their SLA’s
To deliver projects as requested. This includes the installation of vehicle radios, telemetry devices and all Moves Additions and Changes (MAC) such as delivery and
training of radio equipment
To complete preventative maintenance visits as requested. This is to include the programming and refurbishment of assets at customer sites to a satisfactory
standard and customer requirement
To complete vehicle telematics related work as requested. This is to include the installation, decommission and service response to all customers
Engineering projects are required out of hours so there is the need to be flexible in the working hours required to ensure efficient delivery.
Key Qualifications and Experience.
Good solid technical background with strong practical experience
Experienced engineer, having Unified Comms and/or Network and I.T. technical and industry knowledge is an advantage
FITAS qualification or equivalent in Vehicle installations is desirable
Experience in vehicle installations covering radio / telematics
Experience in working on DMR radio systems and subsequent end user devices with common main manufacturer equipment – Hytera / TAIT / Simoco / Motorola / Kenwood
Excellent client facing skills with very strong verbal & written communication
Clean driving license
SC Cleared advantageous
Knowledge of Wi-Fi installation and maintenance advantageous
If you are interested in applying, please send a copy of your CV outlining why this would be the ideal opportunity for you, by email to [email protected] or via the website www.ex-mil.co.uk
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Testimonials
A very big thank you to Jean-Claude and Ex Mil recruitment, posted a Job advertisement on linked in and within days of submitting my CV to him an interview was secured. Post interview follow up was fantastic not only feedback given but also an offer of employment followed it, absolutely understands military background and how and where best to place Ex service personell in our transition into civilian street.
Corey
Having had a woeful experience with a number recruitment consultants and companies phishing and farming data from job sites such as CV Library Indeed and Total Jobs who phone up have an initial conversation promise the world and then never hear from then again it was a delight to deal with both Dan and JC at Ex Mil Recruitment.
Genuine honest conversation, with communication throughout the whole process from initial contact, introduction and right through to placement.
I couldn't recommend the team enough genuinely would recommend the team at Ex Mil whether you're an employer seeking candidates or seeking a new opportunity.
Michael H
Jean Claude has been amazing in every step of the way, I'm currently two weeks into my new job a job that I never thought it was achievable..
Jean Claude give me the confidence I needed to do it very highly recommend
Martin Lloyd
I have and many of my contacts have done business with JC and Ex-Mil Recruitment Ltd, every company HR's should use his business module it is excellent.
J Walker
Ex-Mil proved to be a real-boost to our business by giving us an edge over our competitors when it came to recruitment. Lee, our consultant at Ex-Mil quickly worked to understand our business and requirements for the role, zeroing in on a number of suitable high-calibre candidates
Stephen Farrer, Geotechnical Engineering Limited
Ex-Mil Recruitment are an extremely professional recruitment company and sourced an excellent candidate who has become a successful and valued member of our team
Tim Harms, Touch Wood Enterprises Ltd
Having had a swift and effective kick-off meeting with Ex-Mil Recruitment our needs were swiftly understood. Within a week we were presented with a range of candidates for interview. Pleasingly, the individual that we subsequently recruited significantly exceeded our expectation for the role and has effectively "bought us" added capacity for the budgeted price of the role.
Stewart, General Manager (Operations), Service Company
Jean-Claude is a high-energy, dynamic professional who exemplifies the gold standard in the recruitment of ex-military professionals. Using his connections, intelligence and enthusiasm, he met the needs of every business requirement we set.
Michelle Waterson, Bartech Marine Engineering